Senior Surveillance Analyst (“SSA”)
One or more Surveillance Analysts (“SA”)
GRSS London office , though a high proportion of time can be home based.
Conducting electronic communications (“e-comms”) surveillance using clients’ surveillance systems and liaising with our Risk team regarding certain trade surveillance investigations. Supervising the work and performance of the SA(s).
- Oversee and monitor the workload and work quality of the SA(s)
- To act as a Mentor to the SA(s), using your experience to improve the SA(s) knowledge and role performance.
- Identify any training needs for the SA(s).
- Performing daily e-comms surveillance for a number of clients, using each client’s surveillance system.
- Applying your experience and judgement to clear as many of the alerts as possible by identifying ‘false positives’.
- Where an alert cannot be cleared without further analysis, investigating the alert against data outside of the alert (such as the client’s policies and procedures and any readily available external news or information).
- Raising any remaining alerts, which are regarded as concerns regarding potential financial crime, directly with the client’s nominated contact (typically the CCO or COO) using the media agreed with the client (this could be via their surveillance system or via email or Teams).
- Always being ready to discuss concerns with the client and, where considered an urgent case (as strong suspicion of financial crime), then ensuring this is raised/discussed with the client as a matter of high priority.
- Providing reports to clients at the agreed frequency and in the agreed format (typically monthly, these reports may be extracted directly from the clients’ surveillance systems or may require you to use data from those systems to complete a bespoke report).
- Liaising with the Risk team where required, to assist them in determining whether a suspicious transaction warrants escalation to the client.
- In certain cases working with the Risk team to present these alerts to the client.
- Maintain a good working relationship with all clients.
- Communicate with key contact (typically client’s CCO) on a regular basis, at agreed frequencies and using agreed media (with allowance for ad-hoc communications in the case of urgent surveillance cases).
Knowledge, skills, experience required
- Compliance experience working in-house at an FCA regulated firm or in a compliance consulting role.
- Experience of delivering excellent customer service and being comfortable dealing with senior staff at client firms (such as CCOs, COOs).
- Broad experience of the regulations under which GRSS’s typical (buy-side) client firms operate (in particular such sections of the FCA Handbook as PRIN, SYSC, COCON, COBS, SUP, MAR).
- Experience of the relevant regulatory environments pertaining to financial crime broadly, but specifically relating to market abuse (including but not limited to UK MAR, EU MAR, COCON, FCA MAR handbook).
- An awareness of the financial crime cases enforced by regulators (in particular the FCA), gained and maintained through staying up to date with the FCA’s publications/press releases and publicly available alerts from firms such as law firms, compliance consultancies.
- Attention to detail, which is required in the investigation of alerts generated by the clients’ surveillance system.
- While much of the surveillance is performed alone you will be part of a team and will need to collaborate well with others, mainly within GRSS but also with service providers and client staff.
- Ability to manage multiple clients, both performing surveillance and conducting client interactions as required. This may be face to face, by telephone or by video call (for example on Teams or Zoom).
- A positive and proactive approach to communications with excellent skills in communicating verbally, in writing and making presentations.
- Experience using e-comms and/or trade surveillance systems and the investigation of alerts identifying potentially suspicious e-comms and/or trades/orders.
- Submission of STORs
- Strong IT skills to assist in GRSS’s development of internal systems and utilisation of clients’ surveillance systems.
Systems – Essential
- Proficient in Microsoft Office (ideally in an O365 environment).
- Experience working with a compliance management platform (for client staff personal interaction such as PAD, G&E, attestations).
Systems – Desired
- Proficiency in the use of one of the available e-comms or trade surveillance systems, such as:
Non essential, but the following would be helpful:
- CISI Diploma in Investment Compliance.
- Individual modules of the CISI Diploma.
- Other professional compliance qualifications.
- Other professional qualifications.
For more information on GRSS, its services and the Team, see: www.grss.group